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LIFETIME WARRANTIES
We understand that investing in a concrete floor coating is a significant decision. While Epoxy Custom Designs offers competitive pricing, we aim to provide you with the assurance that your floors will endure for a long time. To achieve this, we only offer the industry's highest-rated products, and their manufacturers provide impressive warranties to support what they sell.
WHAT WE DO COVER
The most prevalent issue encountered in garage flooring is delamination, stemming from the inadequacy of the base coat in forming a robust bond with the concrete substrate, thereby resulting in the detachment and peeling of the coating from the floor surface. This will occur soon after the installation. Customer will need to contact us within the first two weeks of installation for the repairs to be covered by the warranty service.
WHAT WE DON' T COVER
Customer neglect encompasses a range of factors contributing to the deterioration of the floor coating:
damage or stains resulting from- hot tire marks (including automobiles and ATV's), grease, oils, gasoline, transmission fluid, battery acid, or spills of other chemicals.
Discoloration or loss of shine due to insufficient cleaning, frequent or over use, or the use of abrasive cleaning equipment including power washing. Which is not a safe and proper way to clean and maintain epoxy flooring. Also, corrosion of metal objects due to the lack of protective barriers between the floor coating and the metal. It's crucial to use breathable mats, as non-breathable ones can lead to discoloration in the coating.
Concrete cracking is a challenge that cannot be fully prevented, as it can occur due to various factors such as concrete heaving, shifting, popping, settling, or ground movement. It's important to note that there is no absolute guarantee against cracking or re-cracking of the coating caused by these underlying issues.
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Despite efforts to conceal existing concrete damage, flaws, and imperfections, some may still be visible after the final coat application. The appearance of coated stem walls may differ from the floor finish, although attempts will be made to achieve uniformity. Because of the inherent unevenness and variation in concrete texture, the final finish or texture may vary upon completion. Additionally, the final coating may differ slightly from the provided sample.
When considering low spots, pooling, and drainage concerns: It's important to mitigate the potential for staining from substances such as hot tires, grease, oil, gasoline, transmission fluid, battery acid, or other chemicals. Discoloration or a lack of luster can arise from insufficient cleaning, heavy usage, or the utilization of abrasive cleaning equipment. Moreover, it's vital to safeguard against rusting and staining by providing protection between metal items and the floor coating. Only breathable mats are endorsed for use with the coating, as non-breathable alternatives may induce discoloration.
Locations:
Orem / Provo / Lindon / Pleasant Grove / Spanish Fork / Springville / Payson / Santaquin / Salem / American Fork / Lehi / Saratoga Springs / Eagle Mountain / Bluffdale / Sandy / Draper / St. George / Hurricane / Kanab / Moab / Ogden / Bountiful / Layton / Kaysville / Tooele / Riverton / Logan / Clearfield / West Jordan / West Valley / Highland / Alpine / Vineyard / Herriman / Woods Cross / Cottonwood / Park City / Heber City / Nephi
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